Privacy Policy for Homii Tenant
Effective Date: 18 March 2025
Last Updated: 18 March 2025
Homii Management Sdn Bhd (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Homii Tenant mobile application (the “App”).
By using the App, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please do not use the App.
1. Information We Collect
We may collect the following types of information when you use our App:
1.1 Personal Information
- Full name
- Contact details (email, phone number, address)
- Payment information (e.g., credit/debit card details, bank account information)
- Identity verification details (e.g., national ID, passport, or driver’s license)
1.2 Usage & Device Information
- Device information (model, OS version, unique device identifier)
- IP address
- Log data (access times, pages viewed, actions taken)
- Location data (if enabled)
1.3 Transaction Information
- Payment history (bills, invoices, smart meter reloads)
- Agreement signing records
- Property rental/payment transactions
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide our services (e.g., enabling bill payments, smart meter reloads, agreement signing).
- To process transactions (e.g., securely handle payments and send confirmations).
- To verify identity for authentication and fraud prevention.
- To improve the App (e.g., analyze user behavior and troubleshoot issues).
- To send notifications about payments, agreements, updates, and promotions.
- To comply with legal requirements and protect our users.
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share your information in the following cases:
- With Service Providers: Third-party payment processors, identity verification services, and cloud hosting providers.
- With Property Owners/Managers: For processing rent payments, agreement approvals, and maintenance requests.
- For Legal Compliance: If required by law, court order, or government authority.
- For Fraud Prevention & Security: To protect against unauthorized transactions and ensure app security.
4. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption: All payment transactions are encrypted using SSL/TLS technology.
- Access Control: Limited access to authorized personnel only.
- Secure Storage: Sensitive data is stored securely with strict access restrictions.
However, no system is 100% secure, and we cannot guarantee absolute security. Users are responsible for keeping their login credentials secure.
5. Data Retention
We retain your data only as long as necessary for the purposes mentioned above, unless a longer retention period is required by law. When no longer needed, your data will be deleted or anonymized.
6. Your Rights & Choices
You have the right to:
✔️ Access & Update: View and update your personal information in the app.
✔️ Delete Your Data: Request deletion of your account and personal data.
✔️ Opt-Out of Notifications: Manage push notifications in your app settings.
✔️ Withdraw Consent: Stop using the app if you no longer agree with the policy.
To exercise these rights, contact us at [Your Contact Email].
7. Third-Party Services & Links
Our App may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to read their policies before using their services.
8. Children’s Privacy
Our App is not intended for children under 18 years old. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, contact us to remove it.
9. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be notified in the app or via email. Continued use of the App after updates means you accept the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
📧 Email: homiimanagement@gmail.com
📍 Address: 21B, Jln Mutiara 1/2, 81300 Johor Bahru, Johor Darul Ta’zim
🔹 By using the Homii Tenant, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
